Duck Creek Document Intelligence 

Take Control of AI for Your P&C Business

The next step in AI innovation for P&C (and general) insurance carriers is here; the power to bring advanced intelligence to the core of operations with full control over data, privacy, and compliance. Built for speed, transparency, and flexibility, Duck Creek Document Intelligence is designed to drive better decisions and unlock operational efficiencies across the Duck Creek suite.

Built for P&C Insurance | Low Code | Open API | Evergreen | AI Innovation

Turn Your Documents into Actionable Insights

Managing claims, policies, billing, underwriting, and other tasks involves handling a large volume of documents. Document Intelligence for insurance helps you take control by automating the extraction, analysis, and summarization of critical information for products throughout the Duck Creek Suite and more.

Powered by language models (LMs), this API-first capability adapts seamlessly to your workflows, so you can reduce manual effort, accelerate decisions, and improve consistency across your operations—all while maintaining compliance and control.

Why Duck Creek Document Intelligence?

Shape summaries to fit your use cases with configurable prompts that align with organizational goals.

Multiple output formats, including plain text and HTML. 

AI-driven workflows slash time and errors. Tailor outputs with carrier-specific data and logic. Document Intelligence handles all document-related AI tasks, making adoption simple and fast.

Results in seconds with cited sources. Multi-tenant, cloud-native architecture backed by responsible AI for insurance, robust governance, rapid deployment and native scalability for tomorrow’s needs. 

AI-powered Document Processing for Smarter P&C Decisions  

Key Features

Instantly generate concise summaries from lengthy claim files and policy documents. Claims teams use this to process files faster and with fewer errors.  

Workflow Enhancements: Document summaries delivered with Q&A and supporting sources.

Run targeted searches inside documents to find, validate, and cite specific information—no more manual sifting.

Workflow Enhancements: Instant search inside any document package, retrieving precise answers.

Automatically sort and tag documents based on content, reducing low-value manual work.

Workflow Enhancements: Structured extraction, classification, and reporting—all automated.

Generate structured reports from collections of files, with Q&A and clickable citations for easy traceability. 

AI Designed for Carrier Needs—Now and in the Future

With Duck Creek Intelligence and its Document Intelligence capability, you gain more than AI: you gain control, speed, and confidence across every line of business.

  • Human-in-the-Loop: Keep critical decision points under your control.
  • Scalable Across Lines of Business: Straightforward configuration lets you adapt Document Intelligence in your workflow.
  • Document Intelligence at Work: Automate extraction, analysis, and summarization of carrier documents at scale, accelerating claims, underwriting, and policy decisions.

Together, these capabilities help you turn complexity into clarity, reduce manual document handling, and make smarter decisions faster, today and as your business evolves.