Duck Creek Document Intelligence
Duck Creek Document Intelligence
Take Control of AI for Your P&C Business
The next step in AI innovation for P&C (and general) insurance carriers is here; the power to bring advanced intelligence to the core of operations with full control over data, privacy, and compliance. Built for speed, transparency, and flexibility, Duck Creek Document Intelligence is designed to drive better decisions and unlock operational efficiencies across the Duck Creek suite.
Turn Your Documents into Actionable Insights
Managing claims, policies, billing, underwriting, and other tasks involves handling a large volume of documents. Document Intelligence for insurance helps you take control by automating the extraction, analysis, and summarization of critical information for products throughout the Duck Creek Suite and more.
Powered by language models (LMs), this API-first capability adapts seamlessly to your workflows, so you can reduce manual effort, accelerate decisions, and improve consistency across your operations—all while maintaining compliance and control.
Why Duck Creek Document Intelligence?
Prompt
Adaptability
Shape summaries to fit your use cases with configurable prompts that align with organizational goals.
Flexible
output
Multiple output formats, including plain text and HTML.
Performance
& Efficiency
AI-driven workflows slash time and errors. Tailor outputs with carrier-specific data and logic. Document Intelligence handles all document-related AI tasks, making adoption simple and fast.
Compliance & Future Readiness
Results in seconds with cited sources. Multi-tenant, cloud-native architecture backed by responsible AI for insurance, robust governance, rapid deployment and native scalability for tomorrow’s needs.
AI-powered Document Processing for Smarter P&C Decisions
95 percent Faster Document Review
Summarize a 500-page claim file in seconds, freeing claims professionals from hours of reading and note-taking.
5+ hours Saved Per Week Per Employee
Carriers using GenAI for document work report significant time savings and higher productivity.
10-20 percent productivity gains
AI-driven document workflows let your team handle more claims and policies, without adding staff.
Key Features
AI Designed for Carrier Needs—Now and in the Future
With Duck Creek Intelligence and its Document Intelligence capability, you gain more than AI: you gain control, speed, and confidence across every line of business.
- Human-in-the-Loop: Keep critical decision points under your control.
- Scalable Across Lines of Business: Straightforward configuration lets you adapt Document Intelligence in your workflow.
- Document Intelligence at Work: Automate extraction, analysis, and summarization of carrier documents at scale, accelerating claims, underwriting, and policy decisions.
Together, these capabilities help you turn complexity into clarity, reduce manual document handling, and make smarter decisions faster, today and as your business evolves.
Ready to Transform How You
Work with Documents?
Put the power of AI to work for your P&C operations: faster decisions, greater accuracy, and complete control over your data.
Useful Resources
Blog Post
Modernizing Claims: Faster, More Accurate Decisions with Duck…
Sustainable growth isn’t just about processing claims faster—it’s about managing ris…
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Blog Post
ITC London: Six Questions Europe’s P&C Innovators Can’t…
ITC London once again served as an important pressure test for P&C insurers — the pl…
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Blog Post
Payments 2026: What CIOs Should Prioritize Now
Payments rarely make the CIO’s priority list. They’re treated as plumbing—quietly si…
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